Generally Agency's Refund policies are drawn by following and adhering to the Refund Policy of our visa sponsors in overseas.

 

The applicants will get refund to any of the relevant fees except the following situation occur during the application processes, such as; 

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• Not a bona fide applicant.

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• Falsified or exaggerated information provided to us, such as Previous visa rejection history, health conditions, English level, work experience, bank statement, false documents & etc. 

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• Failed to provide a valid passport copy and an additional valid visa copy if you are a foreigner.  

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• Failed to provide Police Clearance Report of home country and or country of residing. 

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• Cancellation initiate by the applicants after the application progresses have started and it vary according to different visa and how much written notice of cancellation in advance.

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• Failed to file a visa application prior to the appropriate deadlines provided and without following our guideline nor send us the final submission documents for our review, is refused by the relevant immigration of the respective country and unable to provide an original copy of the refusal letter.  

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• Full detailing Terms & Conditions and refund policy of the respective country will be provided to the applicants who are entering  into the confirmation application stages before the application process commence. ​